RETURNS & REFUND POLICY – RAANAI UK
RETURNS & REFUND POLICY – RAANAI UK
RETURNS & REFUND POLICY – RAANAI UK
Your satisfaction is important to us. Please review our returns and refund policy below:
1. Returns
- Returns are accepted within 14 days of delivery
- Items must be unused, unworn, and in original condition with tags attached
- Proof of purchase is required
2. Non-Returnable Items
- Sale or discounted items
- Customized or altered products
- Items without original packaging or tags
3. Refunds
- Returned items are inspected upon receipt
- Approved refunds are processed within 5–10 working days
- Refunds are issued to the original payment method
4. Exchanges
We only offer replacements for items that are defective or damaged upon delivery.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty
- Original shipping fees are non-refundable
6. How to Start a Return
To initiate a return, please contact us at:
📧 raanai.uk@gmail.com
7. Late or Missing Refunds
If you have not received your refund:
- Check your bank account
- Contact your payment provider
- Contact us if the issue continues